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Currently, a replacement iPhone 12 screen costs an authorized shop about $234 after a broken screen is traded in.
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The company has not yet published a list of costs for parts, but said the prices for consumers would be what authorized repair shops paid. The program will focus on the most common items that need fixing, such as screens, batteries and cameras, before expanding to other types of components. Customers who send in their broken part to Apple will receive credit toward the purchase of a new part.
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Starting early next year, Apple said, people can use an online store to order parts and tools to mend its newer products, including the iPhone 12 and 13 and recent Mac computers. What does Apple’s program mean I can do with my broken iPhone? Public Interest Research Group, a consumer advocacy organization that worked on the “right to repair” legislation. “It’s a win for repair shops, it’s a win for consumers, and it’s a win for the planet,” said Nathan Proctor, a director for the U.S. When phones and computers broke, buying new ones was the simplest option. Genuine parts were difficult to obtain, and repairs could be expensive and intimidating. But the movement gained momentum this summer when the Federal Trade Commission announced that it would ramp up law enforcement against tech companies that made it difficult to fix their gadgets.įor decades, the idea that people could maintain their own consumer electronics has been impractical.
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It was a major victory for the “right to repair” movement, which has demanded that tech manufacturers provide the necessary components and manuals for customers to fix their own smartphones, tablets and computers.Īpple, Microsoft, Google, Amazon and others have long fought proposed legislation that would make such repair resources publicly available. Apple delivered an early holiday gift on Wednesday to the eco-conscious and the do-it-yourselfers: It said it would soon begin selling the parts, tools and instructions for people to do their own iPhone repairs.